Repair & warranty

Repair & Warranty Info.

We are proud to provide a product repair service as part of our dedication to our customers. If any of our products become damaged in any way, return them to us, we will salvage what we can and replace what is necessary, then return the items back in proper working condition.

 

Repair Procedure

  1. Please send the product FULLY ASSEMBLED.  
    DO NOT send products in pieces or just the damaged part.
  2.  
  3. Securely package the damaged items in an appropriate container. If possible, reuse the packaging from the original shipment.  
    NOTE: Proper packaging is extremely important, our products can be further damaged during shipment if not packaged properly.
  4.  
  5. Print out and complete the REPAIR FORM and be sure to include it with your shipment.
  6.  
  7. Please write any special instructions on the form regarding the damaged items.  
    Example: "Do not replace any seals or air fittings."
  8.  
  9. Ship the items via UPS or FedEx.   We can handle the shipping (pickup)* - just give us a call and we can schedule an inbound shipment for you.  
    NOTE: *Customer is responsible for payment of shipping.

Repair Service Video

REPAIRS & RETROFITTING

Do you have our old-style suction cups? Send them in for repair and we will retrofit them to have our NEW Top Pad with ENHANCED Holding Power!

Contact us for more info.

UPDATES:

Date: 01-24-2020

  • Get your BLICK Suction Cups retrofitted to the NEW TOP PADS with ENHANCED HOLDING POWER!

To find out how, contact us for more information.


Date: 10-07-2019

  • Do you have a 40 x 150 x 300 mm or 40 x 100 x 300 mm Supports that needs repair?
  • Send your support in for repair and BLICK will upgrade your support to the NEW suction cup top.

Contact us for details.

Warranty Information

Our suction cups and clamp’s rubber pads come with a lifetime warranty when delamination has occurred. Actual damage to suction cups and clamps is NOT included under this warranty. 

All warranty claims are subject to approval by BLICK INDUSTRIES and MUST be sent to our facility for replacement.

If you have any questions regarding the repair process/pricing or the warranty please call us at (949) 499-5026

DISCLAIMER

Please only send us the items you want to be repaired. We cannot store your items for more than 90 days. Items the customer declines to have repaired will be discarded.
We can only make repairs to BLICK products.